Task:Manage conflict

Interpret the source and stage of the conflict
Analyze the context for the conflict
Evaluate/recommend/reconcile the appropriate conflict resolution solution



Task:Lead a team

Set a clear vision and mission
Support diversity and inclusion (e.g., behavior types, thought process)
Value servant leadership (e.g., relate the tenets of servant leadership to the team)
Determine an appropriate leadership style (e.g., directive, collaborative)
Inspire, motivate, and influence team members/stakeholders (e.g., team contract, social contract, reward system)
Analyze team members and stakeholders’ influence
Distinguish various options to lead various team members and stakeholders



Task:Support team performance

Appraise team member performance against key performance indicators
Support and recognize team member growth and development
Determine appropriate feedback approach
Verify performance improvements



Task:Empower team members and stakeholders

Organize around team strengths
Support team task accountability
Evaluate demonstration of task accountability
Determine and bestow level(s) of decision-making authority



Task:Ensure team members/stakeholders are adequately trained

Determine required competencies and elements of training
Determine training options based on training needs
Allocate resources for training
Measure training outcomes



Task:Build a team

Appraise stakeholder skills
Deduce project resource requirements
Continuously assess and refresh team skills to meet project needs
Maintain team and knowledge transfer



Task:Negotiate project agreements

Analyze the bounds of the negotiations for agreement
Assess priorities and determine ultimate objective(s)
Verify objective(s) of the project agreement is met
Participate in agreement negotiations
Determine a negotiation strategy



Task:Collaborate with stakeholders

Evaluate engagement needs for stakeholders
Optimize alignment between stakeholder needs, expectations, and project objectives
Build trust and influence stakeholders to accomplish project objectives



Task:Build shared understanding

Break down situation to identify the root cause of a misunderstanding
Survey all necessary parties to reach consensus
Support outcome of parties' agreement
Investigate potential misunderstandings



Task:Engage and support virtual teams

Examine virtual team member needs (e.g., environment, geography, culture, global, etc.)
Investigate alternatives (e.g., communication tools, colocation) for virtual team member engagement
Implement options for virtual team member engagement
Continually evaluate effectiveness of virtual team member engagement



Task:Define team ground rules

Communicate organizational principles with team and external stakeholders
Establish an environment that fosters adherence to the ground rules
Manage and rectify ground rule violations



Task:Mentor relevant stakeholders

Allocate the time to mentoring
Recognize and act on mentoring opportunities



Task:Promote team performance through the application of emotional intelligence

Assess behavior through the use of personality indicators
Analyze personality indicators and adjust to the emotional needs of key project stakeholders

Task:Execute project with the urgency required to deliver business value

Assess opportunities to deliver value incrementally
Examine the business value throughout the project
Support the team to subdivide project tasks as necessary to find the minimum viable produc



Task:Manage communications

Analyze communication needs of all stakeholders
Determine communication methods, channels, frequency, and level of detail for all stakeholders
Communicate project information and updates effectively
Confirm communication is understood and feedback is received



Task:Assess and manage risks

Determine risk management options
Iteratively assess and prioritize risks



Task:Engage stakeholders

Analyze stakeholders (e.g., power interest grid, influence, impact)
Categorize stakeholders
Engage stakeholders by category
Develop, execute, and validate a strategy for stakeholder engagement



Task:Plan and manage budget and resources

Estimate budgetary needs based on the scope of the project and lessons learned from past projects
Anticipate future budget challenges
Monitor budget variations and work with governance process to adjust as necessary
Plan and manage resources



Task:Integrate project planning activities

Consolidate the project/phase plans
Assess consolidated project plans for dependencies, gaps, and continued business value
Analyze the data collected
Collect and analyze data to make informed project decisions
Determine critical information requirements


Task:Manage project changes

Anticipate and embrace the need for change (e.g., follow change management practices)
Determine strategy to handle change
Execute change management strategy according to the methodology
Determine a change response to move the project forward



Task:Plan and manage procurement

Define resource requirements and needs
Communicate resource requirements
Manage suppliers/contracts
Plan and manage procurement strategy
Develop a delivery solution


Task:Manage project artifacts

Determine the requirements (what, when, where, who, etc.) for managing the project artifacts
Validate that the project information is kept up to date (i.e., version control) and accessible to all stakeholders
Continually assess the effectiveness of the management of the project artifacts



Task:Determine appropriate project methodology/methods and practices

Assess project needs, complexity, and magnitude
Recommend project execution strategy (e.g., contracting, finance)
Recommend a project methodology/approach (i.e., predictive, agile, hybrid)
Use iterative, incremental practices throughout the project life cycle (e.g., lessons learned, stakeholder engagement, risk)



Task:Establish project governance structure

Determine appropriate governance for a project (e.g., replicate organizational governance)
Define escalation paths and thresholds



Task:Manage project issues

Recognize when a risk becomes an issue
Attack the issue with the optimal action to achieve project success
Collaborate with relevant stakeholders on the approach to resolve the issues



Task:Ensure knowledge transfer for project continuity

Discuss project responsibilities within team
Outline expectations for working environment
Confirm approach for knowledge transfers


Task:Plan and manage project/phase closure or transitions

Determine criteria to successfully close the project or phase
Validate readiness for transition (e.g., to operations team or next phase)
Conclude activities to close out project or phase (e.g., final lessons learned, retrospective, procurement, financials, resources)

Task:Plan and manage project compliance

Confirm project compliance requirements (e.g., security, health and safety, regulatory compliance)
Classify compliance categories
Determine potential threats to compliance
Use methods to support compliance
Analyze the consequences of noncompliance
Determine necessary approach and action to address compliance needs (e.g., risk, legal)
Measure the extent to which the project is in compliance


Task:Evaluate and deliver project benefits and value

Investigate that benefits are identified
Document agreement on ownership for ongoing benefit realization
Verify measurement system is in place to track benefits
Evaluate delivery options to demonstrate value
Appraise stakeholders of value gain progress



Task:Evaluate and address external business environment changes for impact on scope

Survey changes to external business environment (e.g., regulations, technology, geopolitical, market)
Assess and prioritize impact on project scope/backlog based on changes in external business environment
Recommend options for scope/backlog changes (e.g., schedule, cost changes)
Continually review external business environment for impacts on project scope/backlog



Task:Support organizational change

Assess organizational culture
Evaluate impact of organizational change to project and determine required actions
Evaluate impact of the project to the organization and determine required actions