MyExamCloud Account Delete Instructions

Request for User Account Deletion

We request you to download all your reports and invoices before contacting us to remove your account from MyExamCloud. Just click the support button at the bottom of MyExamCloud App's home screen or contact us by sending email to support at

The process of deleting your account is simple step by MyExamCloud admin and it is permanent removal of your account settings (along with Study Plans). User once removed cannot be recovered since the process is hard delete on database. We do not keep your details after it has been removed from our database.

Social Login Accounts

The removal process of both registered and social logged in users are same. You just contact our support by clicking support link on MyExamCloud app or by sending email to support at Remember that the data once removed cannot be recovered since we are not keeping your records without your permission. Take backup of your Study Plan reports and invoices before deleting your account.

Account Termination Policy

MyExamCloud will terminate a user's access to the Service if, under appropriate circumstances, the user is determined to be a repeat infringer.
MyExamCloud reserves the right to decide whether Content violates these Terms of Service for reasons other than copyright infringement, such as, but not limited to, pornography, obscenity, or excessive length. MyExamCloud may at any time, without prior notice and in its sole discretion, remove such Content and/or terminate a user's account for submitting such material in violation of these Terms of Service. We will warn the user for the first time and next time the user will be banned from MyExamCloud access.